|Contact by phone||Phone Number|
|Member Connections – 7am to 5pm CT, M-F||800-284-6328|
|Bill Payment/Popmoney Support – 6am to midnight CT, 7 days a week||855-455-0132|
|Debit/ATM Card PIN Reset||800-388-1123|
|Lost/Stolen Debit/ATM Cards||800-472-3272|
|Lost/Stolen Credit Cards||866-234-4691|
|Lost/Stolen ATIRAgift Mastercard® Gift Cards||800-721-3978|
|Lost/Stolen ATIRAreload Mastercard® Reload Cards||866-466-0058|
|24 Hour Phone Access||800-284-6328|
|After hours Shared Branching service center locator||800-919-2872|
|Credit Cards Member Service||866-234-4691|
|LifeStages and FraudScout Identity Management Services||800-284-6328|
|Branch Locations Direct Dial|
|Mill City Twin Cities||763-764-6900|
|Cedar Rapids, IA||319-390-2430|
24-Hour Phone Access
Our free phone access system is available 24 hours a day, 7 days a week and from anywhere in the world. This system allows you to make account balance inquiries, authorize check withdrawals, transfer money from one account to another, and make loan advances by check or transfer.
It is a fast and easy way to get account information with a touch tone telephone. To get your PIN, call Member Connections at 800-284-6328. Once your PIN is set up you will use the same phone number to access the system.
Personalized service is what Member Connections is all about. When you call the credit union at 800-284-6328, you will speak to a Member Connections Representative who can assist you with whatever need you have regarding your account or opening a new one. From loans to savings, certificates to mortgage loans, you can get your questions answered here – your way.
In an effort to better serve members whose first language of choice is not English, Member Connections has access to Tele-Interpreters. Tele-Interpreters provides phone interpreting services for businesses throughout the country, and has a solid reputation for delivering great service. All you need to do is call us at 800-284-6328 and we do the rest. Tele-Interpreters is versed in over 100 languages and may assist hearing-impaired members as well.
After-Hours Loan by Phone Access
Whenever the credit union is closed, you may call 888-270-9027 and one of our friendly loan representatives will help you with any loan request, on the spot, 7 days a week.
|2018 Holiday Schedule|
|November 22, 2018 – all offices closed||Thanksgiving|
|November 23, 2018 – all offices closed except Minnetonka Drive Up||Day after Thanksgiving|
|November 23, 2018 – Minnetonka Drive Up open 9:00 am to Noon||Day after Thanksgiving|
|December 24 and 25, 2018 – all offices closed||Christmas|
|December 31 – all offices closed||New Year’s Eve|
|2019 Holiday Schedule|
|January 1, 2019||New Year’s Day|
|January 21, 2019||Martin Luther King Jr. Day|
|February 18, 2019||Presidents’ Day|
|May 27, 2019||Memorial Day|
|July 4, 2019||Independence Day|
|September 2, 2019||Labor Day|
|October 14, 2019||Columbus Day|
|November 11, 2019||Veterans’ Day|
|November 28, 2019||Thanksgiving Day|
|December 25, 2019||Christmas Day|
|January 1, 2020||New Year’s Day|